Terms of Service

Last updated: March 5, 2026

1. Agreement Overview

These Terms of Service ("Terms") govern your use of the Clawnify platform, including the website at clawnify.com, the dashboard, API, and all related services (collectively, the "Services"). By creating an account, accessing the Services, or clicking "Continue with Google", you agree to be bound by these Terms. If you are using the Services on behalf of an organization, you represent that you have the authority to bind that organization.

"Clawnify", "we", "us", and "our" refer to the operator of the Clawnify platform. "You" and "your" refer to the individual or entity accessing the Services.

We may update these Terms at any time by posting the revised version on this page. Material changes will be communicated via email at least 14 days before they take effect. Your continued use of the Services after changes become effective constitutes acceptance of the updated Terms.

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract. You represent that you are not located in, or a resident of, any country subject to comprehensive sanctions by the EU or US (including Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, Luhansk, Zaporizhzhia, and Kherson regions of Ukraine), and that you are not listed on any applicable sanctions list.

3. Account

You must provide accurate information when creating your account and keep it up to date. You are responsible for all activity that occurs under your account, including actions taken by your AI agent. You must notify us immediately if you suspect unauthorized access. We may suspend or terminate accounts that violate these Terms, contain inaccurate information, or are inactive for an extended period.

4. The Services

4.1 Managed Server Instances

Clawnify provisions dedicated virtual private server instances ("Instances") on third-party cloud infrastructure for your use. Each Instance runs an AI agent powered by OpenClaw, with a browser, virtual desktop, and messaging channel integrations. You acknowledge that Instances are shared infrastructure resources and that we reserve the right to monitor, suspend, or terminate any Instance at any time if we determine, in our sole discretion, that it is being used in violation of these Terms or applicable law.

4.2 AI Agents

Your Instance includes an AI agent that can perform tasks, browse the web, communicate via messaging channels (WhatsApp, Telegram, Slack), and generate web applications on your behalf. The AI agent operates based on instructions it receives from you and built-in system configurations. You are solely responsible for all actions the AI agent takes on your behalf, including messages it sends, websites it visits, data it processes, and applications it creates.

4.3 App Builder

The Services may allow your AI agent to create and deploy web applications ("User Apps") hosted on Clawnify infrastructure. You are the operator and controller of any User App and its content. Clawnify acts solely as a hosting platform and is not responsible for User App content, functionality, legal compliance, or any interactions between User Apps and their end users.

4.4 Messaging Channels

When you connect your AI agent to messaging platforms (WhatsApp, Telegram, Slack, or others), you represent that you have the authority to connect those accounts and that you will comply with the terms of service of each messaging platform. Clawnify is not responsible for any consequences arising from messages sent by your AI agent, including account suspensions or bans imposed by messaging platforms.

4.5 Google Workspace Integration

The Services may allow your AI agent to connect to your Google Workspace account (Gmail, Calendar, Drive, Contacts, Sheets, Docs, Tasks) to perform actions on your behalf. By authorizing this connection, you acknowledge and agree that:

You are solely responsible for all actions your AI agent takes within your Google Workspace, including emails sent, calendar events created, files modified, and any other changes.
You have the authority to grant access to the Google Workspace account you connect, and that doing so does not violate any agreements with your organization or Google.
You may revoke access at any time via your Google Account permissions.
Clawnify is not responsible for any consequences arising from actions taken by your AI agent in your Google Workspace, including unintended emails, data modifications, or account restrictions imposed by Google.

5. AI Disclaimer

The AI agents and code generation capabilities provided through the Services use third-party artificial intelligence models. You acknowledge and agree that:

AI output may contain errors, inaccuracies, biased content, or inappropriate material. You are solely responsible for reviewing and validating all AI-generated output before relying on it.
AI agents may take actions that produce unintended or unexpected results, including sending incorrect messages, generating faulty code, or accessing unintended websites.
We do not guarantee the accuracy, completeness, legality, or fitness for any purpose of AI-generated output, including generated web applications, messages, or any other content.
You assume full responsibility for any decisions, actions, or omissions based on AI output, and for any consequences of deploying AI-generated applications to end users.
AI capabilities may change, degrade, or become temporarily unavailable due to changes in third-party AI model providers.

6. Acceptable Use Policy

You agree not to use the Services, including your Instance, AI agent, User Apps, or messaging channels, in any manner that:

Violates any applicable local, national, or international law or regulation.
Is illegal, fraudulent, deceptive, or harmful, or promotes or facilitates illegal activity of any kind.
Involves sending unsolicited bulk messages (spam), phishing attempts, or deceptive communications via any channel.
Harasses, threatens, bullies, stalks, or intimidates any person, or distributes hateful, violent, or discriminatory content.
Exploits, harms, or attempts to exploit or harm minors in any way, including the distribution of child sexual abuse material.
Infringes or misappropriates any intellectual property right, privacy right, or other proprietary right of any third party.
Involves cryptocurrency mining, running network proxies, VPNs, tor exit nodes, or similar services on your Instance.
Involves port scanning, network probing, denial-of-service attacks, or any form of hacking or unauthorized access to systems.
Distributes malware, viruses, trojan horses, or other harmful code through your Instance, User Apps, or messaging channels.
Impersonates any person or entity, or misrepresents your affiliation with any person or entity.
Attempts to circumvent any security feature, usage limit, resource restriction, or access control of the Services.
Resells, redistributes, or sublicenses the Services or any portion thereof without our express written consent.
Generates or hosts content that is pornographic, obscene, or depicts extreme violence.
Uses the Services to build competitive products or for benchmarking purposes.

We reserve the right to monitor Instance usage, network traffic, and User App content, and to investigate suspected violations. Upon discovering a violation, we may immediately suspend or terminate your Instance and account without prior notice and without refund. We may also report violations to relevant law enforcement authorities.

7. No Spam Policy

You must not use the Services to transmit unsolicited messages via any channel. This includes bulk emails, WhatsApp messages, Telegram messages, or any other form of spam. All communications sent through your AI agent must be to recipients who have consented to receive such communications. You must comply with all applicable anti-spam laws, including the CAN-SPAM Act, GDPR, and the ePrivacy Directive. Violation of this policy will result in immediate account termination.

8. Your Content

8.1 Ownership

You retain ownership of all content you provide to the Services ("Input"), including instructions, documents, data, and configuration. Content generated by your AI agent at your direction ("Output"), including messages, User Apps, and other materials, is your content. We do not claim ownership of your Input or Output.

8.2 License to Us

You grant us a non-exclusive, worldwide, royalty-free license to host, store, transmit, display, and process your content solely as necessary to provide and operate the Services, and to improve the Services in an aggregated and anonymized manner. This license terminates when you delete your content or your account, except for content that has been incorporated into anonymized aggregate data.

8.3 Your Responsibility

You are solely responsible for your content and represent that it does not violate any law, infringe any third-party right, or breach these Terms. You are responsible for backing up your content. We do not guarantee that content will be retained and are not liable for any loss of data.

9. User Apps

If you use the App Builder feature, you acknowledge and agree that:

You are the operator and controller of any User App created through the Services. Clawnify provides hosting infrastructure only.
You are responsible for ensuring that your User Apps comply with all applicable laws, including consumer protection, data protection, accessibility, and e-commerce regulations.
You are responsible for providing your own privacy policy, terms of use, and other required legal notices to end users of your User Apps.
You are responsible for all content displayed in or served by your User Apps, including AI-generated content.
We may remove or disable any User App at any time if we determine, in our sole discretion, that it violates these Terms, applicable law, or the rights of any third party.
We are not a party to any relationship between you and end users of your User Apps and have no liability for any disputes, transactions, or claims arising from such relationships.

10. Fees and Payment

10.1 Subscription

Access to the Services requires a paid subscription. Your subscription tier determines the number of Instances, User Apps, and other resources available to you, as described on our pricing page. By subscribing, you authorize us to charge your payment method for the applicable fees.

10.2 Credits

Your subscription may include usage credits for AI model consumption. Credits are a unit of measure for AI usage through the Services, not legal tender or stored value. Credits cannot be redeemed for cash, refunded, transferred, or sold. Unused credits may expire at the end of your billing cycle or upon account cancellation or termination. We reserve the right to modify credit consumption rates at any time.

10.3 Auto-Renewal

Subscriptions automatically renew at the end of each billing period at the then-current price unless you cancel before the renewal date. You may cancel auto-renewal at any time through your account settings or by contacting us. Cancellation takes effect at the end of the current billing period.

10.4 Taxes

All fees are exclusive of applicable taxes. You are responsible for all taxes, duties, and levies applicable to your use of the Services.

10.5 Refunds

All fees are non-refundable except where required by applicable law. If we terminate your account without cause, we will issue a pro-rata refund for the remainder of your prepaid subscription period.

11. Content Monitoring and Enforcement

We do not pre-screen your content or your AI agent's activity. However, we reserve the right (but have no obligation) to monitor, review, or investigate any content, Instance activity, or User App at any time. If we determine, in our sole discretion, that a violation has occurred, we may:

Remove or disable any content or User App.
Suspend or terminate your Instance, account, and all associated Services immediately and without prior notice.
Delete any data, files, User Apps, and backups stored on our systems.
Report the violation to relevant authorities.

If you become aware of any content or activity on the Services that violates these Terms or applicable law, please report it to us at abuse@clawnify.com.

12. Third-Party Services

The Services rely on and integrate with third-party providers, including cloud infrastructure (Hetzner, Cloudflare), AI model providers, messaging platforms (WhatsApp, Telegram, Slack), and payment processors (Stripe). Your use of these third-party services is subject to their respective terms and conditions. We are not responsible for the availability, performance, security, or policies of any third-party service. We are not liable for any loss or damage arising from third-party service failures, outages, or changes to their terms.

13. Intellectual Property

The Services, including the software, design, branding, trademarks, and all related intellectual property, are owned by or licensed to Clawnify. These Terms do not grant you any right to use our trademarks, logos, or branding. You may not copy, modify, reverse engineer, decompile, or create derivative works of the Services or any part thereof, except as expressly permitted by applicable law.

14. Privacy

Our collection and use of personal data is described in our Privacy Policy, which is incorporated into these Terms by reference. By using the Services, you consent to our data practices as described in the Privacy Policy.

15. Service Availability

We strive to maintain high availability but do not guarantee uninterrupted access to the Services. The Services may be temporarily unavailable due to maintenance, updates, or factors beyond our reasonable control, including third-party infrastructure outages. We reserve the right to modify, suspend, or discontinue any feature or the entirety of the Services at any time, with or without notice.

16. Termination

You may terminate your account at any time by contacting us. We may suspend or terminate your account and access to the Services at any time, with or without cause, and with or without notice. If we terminate your account for cause (violation of these Terms), no refund will be issued. Upon termination, your right to use the Services ceases immediately. We may delete your Instance, data, User Apps, and all associated content after termination. We will make reasonable efforts to provide you with an opportunity to retrieve your data before deletion, but are not obligated to do so.

17. Disclaimer of Warranties

The Services are provided "as is" and "as available" without warranties of any kind, whether express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, non-infringement, accuracy, or reliability. We do not warrant that the Services will be uninterrupted, error-free, secure, or free of viruses or other harmful components. We do not warrant the accuracy, completeness, or usefulness of any AI-generated output, including messages sent by your AI agent or code generated by the App Builder. We make no warranties regarding the performance, availability, or security of third-party infrastructure on which the Services rely.

18. Limitation of Liability

To the maximum extent permitted by law, Clawnify and its affiliates, officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, business opportunities, or goodwill, arising out of or in connection with the Services, regardless of the theory of liability. Our total aggregate liability for all claims arising out of or related to these Terms or the Services shall not exceed the total fees you paid to us in the 3 months preceding the event giving rise to the claim. This limitation applies to all causes of action, whether in contract, tort, negligence, or otherwise. The foregoing limitations do not apply to liability arising from death or personal injury caused by our negligence, or from fraud or fraudulent misrepresentation.

19. Indemnification

You agree to indemnify, defend, and hold harmless Clawnify and its affiliates, officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable legal fees) arising out of or related to:

Your use of the Services.
Actions taken by your AI agent, including messages sent, websites visited, and applications generated.
Your User Apps and any content displayed therein, including any claims from end users.
Your violation of these Terms or any applicable law.
Your violation of any third-party right, including intellectual property, privacy, or publicity rights.
Any dispute between you and end users of your User Apps or recipients of messages sent by your AI agent.

20. Governing Law and Disputes

These Terms are governed by the laws of the Netherlands, without regard to conflict of law provisions. Any dispute arising out of or related to these Terms or the Services shall be submitted to the exclusive jurisdiction of the courts of Amsterdam, the Netherlands. If you are a consumer in the European Union, you may also benefit from mandatory provisions of the law of your country of residence, and nothing in these Terms affects your rights under such provisions.

21. Force Majeure

We shall not be liable for any failure or delay in performing our obligations under these Terms if such failure or delay is caused by events beyond our reasonable control, including natural disasters, war, terrorism, pandemics, government actions, telecommunications failures, power outages, or failures of third-party infrastructure providers.

22. General Provisions

Severability. If any provision of these Terms is found to be unenforceable, the remaining provisions remain in full force and effect.
Waiver. Our failure to enforce any provision of these Terms does not constitute a waiver of that provision.
Assignment. You may not assign these Terms without our prior written consent. We may assign these Terms freely.
Entire Agreement. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Clawnify regarding the Services.
Notices. We may send notices to the email address associated with your account. You may send notices to legal@clawnify.com.

23. Contact

If you have questions about these Terms, please contact us at legal@clawnify.com.